Welcome to National Business Etiquette Week, June 7 through 13! When you think of business etiquette, what do you think of?

Are you thinking, “Who cares?”; “What a waste!”; or “Wonder what I can learn.” Your initial thoughts reflect your mindset about etiquette. If you consider it a waste of time then read on to discover the importance of caring about it.

Why is Business Etiquette important? Ever heard, “It’s all about first impressions.” or “You only get one first impression.”? Your initial interaction with someone creates the category they put you in – and once in there it is a challenge to get out! This is true whether you are a salesperson, a manager, an executive or any level of employee. Whether you realize it or not, you are being watched for your appropriateness.

Etiquette includes being respectful to others, such as saying please and thank you, holding the door for someone else, leaving grooming to the bathroom, arriving on time or within 5 minutes of an appointment and turning off (not vibrate) cellphones during meetings. (As well as speaking in a quiet voice on the cellphone so everyone does not hear your conversation!!!)

Business etiquette includes knowing how to shake hands, looking at a business card before putting in your pocket, introducing yourself even if you have met the person before and leaving your phone number clearly and slowly and twice on voice mails.

It does not matter whether you are a student, a new employee, a manager or an executive, be observant of how you interact with others both face to face as well as through email and voice mail. Everything counts – if it is not helping you, then it is hurting you. AND if you work globally, you must understand the etiquette of that country.

For an online resource about business etiquette, go to Manners International.